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Romansleigh Collection
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Frequently Asked Questions
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Are all of your products in stock?

Basically yes, all items are in stock.
Very occasionally we may have to wait for a delivery from Europe which takes 4-5 days. If this happens we will tell you by e-mail.

 
I can't find the answer to my question. What do I do?

Click the red "Ask a Question" at the top of this page and let us know what your question is. We'll get back to you with an answer as soon as possible.

 
Is it possible to buy a gift for someone?

Yes of course.
We can gift wrap it for you for a small extra charge. Please select either 'Gift Wrap' or 'Gift Bag' from the 'Gift Service' button in the left hand menu.
You can send someone a gift by entering their name and address as the Delivery Address and your own as the Billing Address.

 
What types of payment do you accept?

We accept payment by

All major credit/debit cards.
Cheque
BACS
PayPal
Please refer to the button 'Payment' on the left hand menu

 
When will my order be delivered?

Please refer to the button 'Shipping' on the left hand menu.

 
Where are your products made?

The Romansleigh Collection cards are designed in Dulverton and printed in either Exeter, Totnes or Launceston.
The Edition Gollong cards and gifts are printed in Germany.
The Colourful-Life Serviettes are also printed in Germany.
Our gifts are sourced throughout the world

 
Where is my order?

Please phone or e-mail using the contact button and we will 'track' your parcel with our couriers